Returns of Goods, Refunds and Cancellations (7 Days Returns)
Goods ordered in error, surplus to requirements or unsuitable maybe returned to us within 7 days of receipt on condition that the have not been used or fitted and are undamaged in original packaging - this excludes special orders or made to measure products.
As we often subsidise the cost of delivery by offsetting it against the price of the product, we reserve the right to include an additional charge of 25% - 100% handling and restocking charge. This fee is also incurred because of the diminished resale value of the product.
All items claimed to be faulty or damaged dispatched for return to the vendor more than 7 days from date of delivery and found to contain no faults will not be subject to a refund and may be returned to the purchaser. In the event it becomes necessary to recover goods that are not faulty the costs of recovery shall be the responsibility of the purchaser. You may cancel your order at any time prior to the order being dispatched by e-mail (firstname.lastname@example.org ) or by telephone 0161 788 7838 If you have notified us of a problem with the goods we will either make good any shortage, replace, repair or offer a full refund.
We will not be liable for any loss of profits, administrative, inconvenience, disappointment indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect yur statuary rights as a consumer.
All photographs on this website are for illustrative guidance only. Colours may vary from photos and production batches.
Whilst we will always make every effort to deliver the products on agreed delivery date we can not be held responsible for matters beyond our control that results in your products not arriving on the day in question Please do not book builders or hire equipment for the day on delivery in case of any events resulting in the scheduled delivery being delayed.
In the unlikely event of your products not arriving on the scheduled delivery we will normally be able to deliver the products next day.